Module 1 - Communication and psychology
Vocabulary


1. Match the words given below to the correct pictures.

Picture 1
1. Match the words given below to the correct pictures.

Picture 2
1. Match the words given below to the correct pictures.

Picture 3
1. Match the words given below to the correct pictures.

Picture 4
1. Match the words given below to the correct pictures.

Picture 5
1. Match the words given below to the correct pictures.

Picture 6
1. Match the words given below to the correct pictures.

Picture 7
1. Match the words given below to the correct pictures.

Picture 8
1. Match the words given below to the correct pictures.

Picture 9
1. Match the words given below to the correct pictures.

Picture 10
1. Match the words given below to the correct pictures.

Picture 11
1. Match the words given below to the correct pictures.

Picture 12
2. Find the words for these definitions.
2.1. Anything which could make communication unsuccessful.
2. Find the words for these definitions.
2.2. A receiver’s response to a message.
2. Find the words for these definitions.
2.3. Person who is at the end of the communication process.
2. Find the words for these definitions.
2.4. The quality in something that makes it funny.
2. Find the words for these definitions.
2.5. The act of giving somebody more control over the situation they are in.
2. Find the words for these definitions.
2.6. When communication occurs without using any words.
2. Find the words for these definitions.
2.7. A visual representation of a facial expression using punctuation marks.
2. Find the words for these definitions.
2.8. Pieces of information people leave behind when going online.
3. Complete the sentences using the given terms.
strategy • attention • needs • medium • appeals • symbols • emotional • shocking • healthy • critical
3.1. Communication channel: the used to transfer a message.
3. Complete the sentences using the given terms.
strategy • attention • needs • medium • appeals • symbols • emotional • shocking • healthy • critical
3.2. Emoji: inspired by used in manga comics.
3. Complete the sentences using the given terms.
strategy • attention • needs • medium • appeals • symbols • emotional • shocking • healthy • critical
3.3. Customer profiling: an excellent marketing that uses data to reach the consumer better.
3. Complete the sentences using the given terms.
strategy • attention • needs • medium • appeals • symbols • emotional • shocking • healthy • critical
3.4. Hater: a person using comments to bring another person down.
3. Complete the sentences using the given terms.
strategy • attention • needs • medium • appeals • symbols • emotional • shocking • healthy • critical
3.5. Red: a colour which grabs .
3. Complete the sentences using the given terms.
strategy • attention • needs • medium • appeals • symbols • emotional • shocking • healthy • critical
3.6. Green: a colour which symbolises a lifestyle.
3. Complete the sentences using the given terms.
strategy • attention • needs • medium • appeals • symbols • emotional • shocking • healthy • critical
3.7. Disruptive marketing: it uses images to attract attention.
3. Complete the sentences using the given terms.
strategy • attention • needs • medium • appeals • symbols • emotional • shocking • healthy • critical
3.8. Maslow’s pyramid: it represents basic at its base, more evolved ones at the top.
3. Complete the sentences using the given terms.
strategy • attention • needs • medium • appeals • symbols • emotional • shocking • healthy • critical
3.9. Empathy: it is a skill of intelligence.
3. Complete the sentences using the given terms.
strategy • attention • needs • medium • appeals • symbols • emotional • shocking • healthy • critical
3.10. Ethos, Pathos and Logos: three main of communication in rhetorical theory.
4. Complete the passage with the given words.
types • physiological • noise • understanding • verbal • physical • information • factors

Introduction to Communication
Communication is the exchange of 1. between people. It is a frequent practice that most individuals engage in multiple times a day. Communication can be 2. or written. While communication is useful and necessary, it is not always easy. There are many 3. that can affect the way someone perceives a message. Some of the interfering factors that inhibit good listening are referred to as noise. In the communication context, 4. is anything that hinders shared meaning. It interferes with the interpretation of a message. The four 5. of noise in communication are 6. (internal), psychological (internal), 7. (external), and semantic noise (8. of words). Adapted from: https://study.com